FAQ

Dermixology is a skincare line founded by dermatologist Dr. Deborah S. Sarnoff and plastic surgeon Dr. Robert H. Gotkin. It combines the expertise of dermatology and plastic surgery to create clinical-strength products for radiant, healthy skin. Their formulas use proven, medical-grade ingredients designed to address various skin concerns effectively, offering science-backed solutions for long-lasting, transformative results.

We offer a comprehensive range of skincare products, including cleansers, moisturizers, serums, masks, exfoliants, and specialized treatments for various skin concerns such as aging, acne, and sensitive skin.

Yes, our products are designed to cater to different skin types, including sensitive, oily, dry, combination, and normal skin. We offer personalized recommendations to help you find products suitable for your specific skin concerns.

Absolutely! We are committed to ethical practices and sustainability. Our products are cruelty-free, and we prioritize eco-friendly packaging and ingredients sourced responsibly whenever possible.

We understand that everyone's skin is unique. That's why we offer personalized skincare consultations to assess your skin concerns and recommend products tailored to your needs. You can also explore our online resources and product descriptions for guidance.

We do not accept returns or exchanges for products that have been used. However, if the product is unused and in its original condition, you can return it within our specified return period for a refund. Please check our Returns & Exchanges page for full details.

Yes, Dermixology products are dermatologist-tested by Dr. Sarnoff, a highly respected dermatologist and clinical professor at NYU Langone Health, known for her expertise with lasers, neurotoxins, and fillers to ensure safe and effective results.

You can stay informed about new product launches, special promotions, and skincare tips by subscribing to our newsletter. You can also follow us on social media platforms like Instagram and Facebook for regular updates and exclusive offers.

If you have any questions or need assistance, you can reach out to our customer service team via email at customer_service@dermixology.com or by filling out the contact form on our website. We're here to help!